About Us

 

We’re people who make people—and the systems they work in—more effective. 

Clever Tern® partners with large domestic, multinational, and purpose-driven organizations to navigate the complexities of organizational change and growth. Founded in 2004 and inspired by the Arctic Tern—a bird that symbolizes long journeys and resilience—we thrive on guiding leaders and teams to sustainable success.

 

Our Core Values

Our values define the way we work—empowering us to drive meaningful, sustainable results with integrity and insight.

Click on each value, below, to learn more. 

We're not just a ‘pair of hands.’ We work with you as your trusted partner; working alongside to co-create strategies that deliver lasting impact.

We believe in clear, candid communication—grounded in mutual respect; where feedback flows freely and constructively to build trust and enable meaningful change.

We foster honest dialogue, especially around tough decisions, to ensure that every course of action is grounded in strong ethical principles. We prioritize thoughtful, customized solutions over cut/paste fixes, always acting in the best interest of our clients and their long-term goals.

Emotional & Cultural IntelligencezUnderstanding the nuances of your people and culture is at the heart of our work. We approach each project with empathy and respect; always striving for solutions that resonate deeply with your people.

Understanding the nuances of your people and culture is at the heart of our work. We approach each project with empathy and respect; always striving for solutions that resonate deeply with your people.

We believe in the intrinsic worth and dignity of every person. Inclusion isn’t a buzzword for us—it’s a core principle that shapes the strategies we design; ensuring that they work for the collective good of all.

Our Vision

To transform workplaces around the globe into high-functioning, inclusive, and collaborative environments where people want to work.

Our Purpose

To connect leaders and teams to their possibilities, through strategy, innovation, and human insight.

We empower leaders and teams to grow capability, strengthen connection, and lead meaningful change—with courage and respect.

Our Process

We work as an extension of your team—part-time, high-impact, and deeply collaborative. Our process is structured yet flexible—mindfully tailored to your people, purpose, platforms, and pace.

Our Story

Strategic Consulting, Redefined

For over two decades, Strategic Ascent, Inc. (SAI) (d/b/a Clever Tern®) has partnered with leading organizations to deliver strategic change that goes the distance. Founded in 2004 by Heather Jencks, the company was born from a simple idea: corporations, especially those with lean HR teams, deserve consulting services that prioritize results over overhead.

From its earliest days, SAI stood apart. Our approach eliminates cookie-cutter templates, focusing instead on custom, high-impact solutions delivered by seasoned consultants. Whether it’s reshaping team culture, implementing business process changes, or leading enterprise-wide transformations, we’ve consistently earned the trust of Fortune 500 clients by delivering measurable results.

This success didn’t prompt us to rest on our laurels. Instead, it fueled our commitment to sharpen the core strengths that distinguish us from traditional consultants—holistic strategic thinking with the courage to ‘do the right thing.’ This renewed focus also inspired a new identity leading to the rebranding of SAI as Clever Tern.

 

 

 

Clever Tern—What’s in a name?

Ours Speaks to Our Primary Purpose and Ethos

Our name embodies our purpose. Clever Tern is more than a reference to the Arctic Tern—a remarkable bird known for its record-breaking migrations. It’s also a play on the phrase “clever turn,” symbolizing the strategic pivots and transformations through which we guide organizations.
Just as the Arctic Tern navigates long, complex journeys with precision and resilience, Clever Tern helps leaders and teams steer through critical challenges and change. Our work is designed to deliver thoughtful, sustainable strategies that lift organizations toward lasting success.

Fun Fact: Terns, particularly the Arctic Tern, are long-distance migrators. According to the National Geographic, “Arctic terns hold the record for the longest migration of any animal in the world, annually making the journey from the Arctic Circle to the Antarctic Circle.” This long-lived bird is a perfect representative for our company. It is sturdy, smart, and goes the distance; just like the strategies we hope to deliver. 

Our People

At Clever Tern, we pride ourselves on our deep expertise and on the relationships that we build with our clients. While the majority of our work is led by Heather L. Jencks, Founder and President, we also have a curated network of highly skilled consultants who work with us on larger-scale projects. These professionals are carefully vetted to ensure that they align with our values and approach; bringing additional expertise and support, when needed to deliver outstanding results.

Heather L. Jencks

Founder, President

Strategic Advisor in Organization Effectiveness, Change, & Learning

With 20 years of organization consulting experience, Heather specializes in workplace learning, organizational change, and team effectiveness. Her breadth and depth of experience allow her to deliver thoughtful, innovative talent strategies that drive performance and lasting change.

Learn More about Heather